This offer job is expired.

VIP Services Manager

Infinity Human Resources - Expires on Oct 25, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Ho Chi Minh City
  • Permanent - Full Time
  • Not specified
  • Expat and local
Sales / Business Development
Job Category
Hospitality / Catering
USD 2,500 - UDS 3,500

Job Description

  • Develops added value customer service programs to ensure that the VIP Host achieve or exceed guestís service expectations

  • Manages a team of VIP executives /supervisors

  • Resolves any problem or perceived guest inconvenience in order to ensure guest satisfaction

  • Coordinates International Marketing with promotions and special events

  • Ensures all VIP executives /supervisors, including new hires, know all components / features of ourguest service and are trained to meet service standards, and are strongly motivated to do so

Job Requirements

  • Able to communicate clearly and effectively both orally and in writing

  • Proficient bi-lingual skills to English and Vietnamese (open to Expat but Vietnamese- speaking)

  • Ability to be creative and innovative in guest satisfaction

  • Be willing to work any day of the week and any shift

  • Strong motivator, lead by example demonstrating self-confidence, energy and enthusiasm

  • Initiative, high sense of responsibility.

  • Relationship management and interpersonal skills

  • Planning and Organizing

  • Coaching

About the recruitment agency

Infinity Human Resources

Infinity Human Resources is a specialist practice providing Executive Search, General Recruitment, Payroll and outsourcing solutions to a diverse range of clients, overseas multinationals, ...

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