This offer job is expired.

Mail Centre Operation Manager

People Profilers - Expires on Dec 19, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • East
  • Permanent - Full Time
  • Not specified
  • Expat and local
Job Category
Transportation / Logistics
Up to S$4,500

Job Description

  • Responsible for the day-to-day management of the hybrid mail centre operations by planning and implementing strategies to deliver quality and efficient operational processes and customer satisfaction

  • Responsible for the provision of regular management reports to the customer as required and attend regular management meetings with the customer to discuss contract performance, KPIs and any other service issues

  • Accountable for domestic courier management and cross-selling opportunities to the existing customers

  • People management including motivating, developing and cross training of staff

  • Review work procedures and process regularly and make improvements where necessary

  • Work with Supervisor/Team Leaders to ensure smooth running of operations

  • Handle and resolution of customers enquiries and/or complaints efficiently

  • Ensure deadlines are complied for submission of reports and other documentation

Job Requirements

  • Diploma in any discipline with supervisory experience

  • Working experience in the Mailroom Operations or experience in servicing accounts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

About the recruitment agency

People Profilers

Profiling the right people for every profession We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. ...

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