This offer job is expired.

General Manager - Sales

Robert Walters - Expires on Mar 04, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Thailand
  • Bangkok
  • Permanent - Full Time
  • Not specified
  • Expat and local
Senior / Executive Management
Job Category
THB 80 - 100K

Job Description

Report to: Area Director

The General Manager has overall responsibility for the sales and operations of a business centre. They are clearly focused on generating new sales, achieving and maintaining centre sales targets, whilst growing and retaining existing clients through the delivering of exceptional customer service. Ultimately, the actions and services provided by the General Manager and their team are what attract our clients to company and what makes them stay.

Job Responsibilities


  • Generates profitable new business within the local market in order to exceed set targets.
  • Manages the entire sales cycle from lead/enquiry development, negotiation to close.
  • Pro-actively self generates leads & effectively manages the pipeline generated through marketing.
  • Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers.

Team Management

  • Responsible for recruiting, inducting, training, managing, motivating, leading and developing a centre team.
  • Ensures that each Team Member is productive and providing the wow service company expects.
  • Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the centre team in order to meet deadlines and customer needs.
  • Clear communication of centre performance on a regular basis and setting individual targets and team objectives.

Operations / Financial Management

  • Accountability for Centre profitability, Centre performance and the Centre’s success
  • Drives revenue for company by effectively and consistently maximizing all service revenue.

Client Retention / Client Relations

  • Retains and develops existing client relationships that result in new business leads andmaximising client revenue potential.
  • Maximises retention and occupancy of the centre by retaining existing clients and proactively managing the renewal and expansion process.
  • Ensures the centre team is delivering exceptional customer service and client’s needs are handled effectively and efficiently.
  • Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business.

Job Requirements

  • Proven success in a business-to-business sales environment.
  • Experience of self-generation of new business leads coupled with excellent accountmanagement skills.
  • Ability to manage and motivate teams to consistently deliver high performance
  • Customer service focused at all times with the ability to remain flexible and calm in highpressure or continually changing situations.
  • Strong organisational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision.
  • Professional communication skills with experience of building business relationships.
  • Previous P&L responsibility desirable.
  • Thorough knowledge of MS office; Word, Excel, PowerPoint and Outlook.

About the recruitment agency

Robert Walters

Robert Walters is one of the world's leading specialist professional recruitment consultancies. Since the inception of the business in 1985. Robert Walters has been the standard bearer in ...

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