This offer job is expired.

General Manager

Batam View Beach Resort - Expires on Jan 07, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Indonesia
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Senior / Executive Management
Job Category
Hospitality / Catering
Not specified

Job Description

Assisting in the Operational and Financial Management of the Property

  • Ensures that all Resort standards are being maintained in each area of the Resort

  • Ensures all team members meet or exceed all Resort requirements

  • Oversees the operation of the all departments

  • Promotes both Guarantee of Fair Treatment and Open Door policies

  • Ensures a viable key control program is in place

  • Maintains current licenses and permits as prescribed by the local authorities

  • Provides a safe working environment

  • Oversees all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period and banking procedures

  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

  • Complies with all corporate accounting procedures

Supporting the Management and Development of Departmental Teams

  • Stays readily available/approachable for all employees

  • Extends professionalism and courtesy to employees at all times

  • Leads by example demonstrating self-confidence, energy and enthusiasm

  • Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations

  • Sets clear performance expectations with the General Manager

  • Assists team supervisors with constructive coaching and counseling

  • Solicits feedback for continuous improvement

Managing the Guest Experience

  • Extends professionalism and courtesy to guests at all times

  • Motivates and encourages staff to solve guest and employee related concerns

  • Provides excellent customer service by being readily available/approachable for all guests

  • Takes proactive approaches when dealing with guest concerns

  • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them

Conducting Human Resource Activities

  • Ensures orientations for new team members are thorough and completed in a timely fashion.

  • Takes proactive approaches when dealing with employee concerns.

Job Requirements

  • Bachelor's degree in hotel management is a plus, business administration, culinary arts, or a related field.

  • 5 years of management experience in hotel operations

  • Must have excellent people skills and demonstrate problem solving abilities.

  • Must be committed to working during extended hours as needed including weekends and nights

  • Must have a strong sales background

  • Knowledge of current food trends, menu compilation, and culinary specifications.

  • Skill in evaluating potential products and supplies related to hotel operations.

Interested candidates are invited to submit a comprehensive resume. Please state current and expected salary, date availability together with a recent photograph.

About the recruiter

Batam View Beach Resort

A leading 4 stars resort in Batam Island, we are one of the regional aspiring resort with 200 and 18 villas in over 10 hectare of landscaped gardens. ...

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