To establish innovative, international five-star standard hotel policies and procedures?standard operating procedures and offerings to establish Himawari Hotel Apartments’ reputation for quality and excellent service standard
To identify or create opportunities to help maximize the profitability by offering innovative suggestions on marketing and promotional plans, exercise prudent application of revenue management techniques, encouraging up-selling programmes, managing labour productivity and general expenses techniques
Review hotel operations. Work closely with the hotel management team to determine proper strategy regarding pricing, quality, price/value perceptions, customer satisfaction, team member training and development
To establish quality improvement programmes, work closely with the operation team and hotel managers to make sure the programmes are well executed
To establish an effective, efficient system in monitoring quality and service standard, work closely with the operation team and hotel managers to make sure the system is well executed
To establish food safety standard procedure to ensure enforcement of hygiene and sanitation standard, work closely with operation team and hotel managers to make sure the procedures are well executed
Job Requirements
Degree Holder in Hospitality Management or related disciplines
Minimum 10 years of solid experience with international brand five-star hotel operations with at least 5 years in senior position
Solid experience in driving quality improvement programmes and monitoring standards is preferred
Self-driven with strong presentation, communication and problem- solving skills is an advantage
Ability to manage multiple tasks and work under tight deadlines
Proficient in spoken and written English
Ability to speak Mandarin and/or Khmer is an added advantage
No accomodation
About
the recruiter
Welcome to Himawari Hotel Apartments, Phnom Penh, Cambodia! Himawari Hotel Apartments is the first and leading five-star hotel apartments in Phnom Penh with 115 apartment suites. The hotel apartment ...