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Asia Pacific Service Engineer - HCMC

Erai Asia - Expires on Jul 27, 2019
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Ho Chi Minh City
  • Permanent - Full Time
  • 3+ years
  • Open to expat
Engineering / Technical
Job Category

Job Description

  • Prepare travels in Asia Pacific (special attention to South Asia: India) in accordance with applicable procedures, processes and documents.
  • Install and start the equipment directly at the customer’s organisation.
  • Ensure customer interventions for the maintenance and troubleshooting of machines (diagnosis, analysis of causes, and implementation of corrective actions).
  • Provide on-site customer training.
  • Document interventions in a written report.
  • Follow up with customers through annual maintenance visits.
  • Actively participate in the promotion and the sale of spare parts.
  • Accompany and help local managers in their mission.
  • Regularly update the activity dashboard and the CRM collaborative tool.
  • Coordinate business and travel with subsidiaries and offices in the area.

Job Requirements

  • Diploma: BTS/IUT in Mechanical/Electrical engineering or equivalent. Strong knowledge in mechanics required.
  • Experience: at least 3 years working experience in Mechanical/ Hydraulic/ Industrial Control/Electrical fields.
  • Languages: French is a MUST, English fluent.
  • 1st experience in Asia/ developing countries is required
  • Deep knowledge according to the specialization
  • Detail-oriented and customer-oriented
  • Excellent communication, negotiation skills
  • Well-organized, confident, result-oriented, team player
  • Open-Minded and curious.
  • 50% office, 50% business trip

About the recruiter

Erai Asia

French owned business, providing business consulting services to western companies having the desire to expand their business in Southeast Asia. Our services including: Market study, Find ...

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