This offer job is expired.

Vice President

Sun Hung Kai Financial - Expires on Jan 25, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Hong Kong
  • Not specified
  • Permanent - Full Time
  • 10+ years
  • Expat and local
Senior / Executive Management
Job Category
Finance / Investment / Securities

Job Description

  • Lead a team to provide helpdesk and IT support to a large user community with diversified computing systems and services
  • Provide 1st/2nd technical support and plan, co-ordinate and deliver on IT project for all clients.
  • Lead IT support team, contractors and service providers to ensure the efficient and timely delivery of the IT support service
  • To keep track and manage user service request status and the related activities.
  • Act as process owner of incident management, problem management and service level management
  • Coordinate all contract execution activities including contract administration, acceptance of products/services and management of warranty and maintenance services.
  • Liaise with and manage vendors for price negotiation and solution discussion

Job Requirements

  • Degree holder in Electronic Engineering, Computer Science or related discipline
  • Familiar with ITIL process.
  • Minimum 10 years’ relevant experience in IT, including at least seven years in a team management/helpdesk management position
  • Proficient in administering AD infrastructure and MS Exchange
  • Effective leadership skills, having offered guidelines and solution to users.
  • A positive attitude and great customer service skills. The ability to problem-solve and build relationships within a team is essential.
  • Experience in project management and vendor management
  • Must be independent and responsible, good in English and spoken Mandarin 
  • Candidate with less experience will be considered for the post of Assistant Vice President, Network Infrastructure

About the recruiter

Sun Hung Kai Financial

At Sun Hung Kai Financial, we serve with professional integrity. More than a claim, this describes the way we do business. We are committed to being a world-class financial services provider and ...

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