As a Vendor Operations Manager you will support the daily operational functions within vendor order management; to ensure timely and correct delivery of merchandise, through consistent communication and follow-up with the vendors, the Warehouse and the acquisition team; and to develop key cross functional relationships with the Warehouse, Acquisition and Production teams.
Drive cross-functional alignment with Acquisition and Operations department and work in synergy with Acquisition and Planning teams toward common goals for the Acquisition-OPS area.
Continuously assess and optimize acquisition operations processes through cross functional collaboration, including the Regional Acquisition team in Singapore.
Ensure timely and correct delivery of merchandise through consistent communication and follow-up with the vendors, warehouse and acquisition team.
Follow up on defective or poor quality merchandise with acquisition team and vendors.
Responsible for Inbound shipment reporting and PO reconciliation for Acquisition and Finance department
Ensure that the flow of goods between Warehouse and Production Studio is running seamlessly
Develop, manage and optimize multiple fulfillment processes including warehouse fulfillment, cross-docking and drop-shipping
Drive and manage developments in Seller Center (cross-docking and drop-shipping management) platform to ensure an optimized processes for vendors and ZALORA.
Preference for 3-4 years of experience in similar retail operational role
Excellent organizational/project management, prioritizing and time management skills
Extreme attention to detail
Ability to learn quickly and to retain information. Must be analytical and be able to comprehend how multiple systems interact.
Strong communication skills.
Ability to work well within a team environment; demonstrating excellent interpersonal skills.
Ability to work independently with direction from Manager.
High sense of urgency and ability to manage multiple priorities.
Experienced in Word and Excel.
Exhibits a high energy level as well as a positive attitude.
Ability to understand technical platform interaction and development
ZALORA Group is Asiaís leading online fashion retailer. Founded in late 2011, we have a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Thailand, Vietnam, Hong Kong, ...