This offer job is expired.

Training Manager

Fortuna Hotel Hanoi - Expires on Jun 06, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Not specified
  • Permanent - Full Time
  • 2+ years
  • Expat and local
Education / Training
Job Category
Hospitality / Catering

Job Description

  • Conduct training needs analysis of the hotel and departments.
  • Create the generic training programs for the Hotel such as Orientation and Service Culture.
  • Set up the whole system of training: standard forms, reporting and filing system, communicating channels, certification, evaluating system, etc.
  • Set up the system for skill training, certification and assessment for each department. Manage integration and training of all new properties and employees into the Companyís standards.
  • Strive to achieve Company objectives and exemplify the Company concepts and culture.
  • Maintain compliance with company policies and procedures.
  • Report regularly on training and quality related achievement measures and performance.
  • Research and recommend emerging training strategies, tools and coursework.
  • Work closely with department heads to identify training needs and assist them in setting up the training program for each department.

Job Requirements

  • Years of experience: 2 year(s)
  • Minimum education level: Bachelors
  • Fluently in English.
  • University degree
  • Have more than 2 year-experience in the same position for 4-5 Star hotel
  • Well organized, excellent customer service minded and interpersonal skills
  • Good communication skills and problem solving skills
  • Strong sense of responsibility, proactive

About the recruiter

Fortuna Hotel Hanoi

Conveniently located in strategic business and financial centre of Hanoi, whether itís for business or pleasure, you are assured of a uniquely Fortuna experience. Like no other, Fortuna offers ...

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