This offer job is expired.

Senior Key Account Manager

Pacific 2000 - Expires on Jul 24, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Malaysia
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Sales / Business Development
Job Category

Job Description

  • Establish and implement key account plans for existing customers and defined prospects with the cooperation of the technical, production and marketing support staff.
  • Visit customers and prospects regularly to identify their needs, resolve issues and build strong professional working relationships to gain customer loyalty.
  • Follow up and support the contact and administration of the customersí payments.
  • Establish/ ensure 4-months rolling sleeve sales forecasts for each customer are accurate.
  • Be owner of the customersí claims and resolve it properly in no time through the expertise and cooperation of internal quality and technical personnel.
  • Develop plans and take the necessary action with the support of team members to ensure customer satisfaction levels are achieved.
  • Increase Company share at the customer by a) identifying conversion opportunities against direct/indirect competitors and other packaging materials and b) new product development. 
  • Arrange (with regional Marketing teamís support) for periodic updating with the customers on various new development opportunities from overseas markets.
  • Arrange for periodic technical updates to the customers on new technological developments with the aim of ensuring better fill performance and cost saving.    
  • Seek out for new market opportunities and develop them against competitive packing materials and direct/indirect competitors.
  • Participate and take part as active member in all exhibitions or seminars that promote our products and services to the customers.
  • Accomplish all special projects or assignments and in particular support/take a driving role in setting up the Companyís representative office/local presence incl. admin
  • Update monthly sales report, sales forecast, and sales statistics.
  • Prepare regular reports, meeting minutes, to ensure customers and involved internal colleagues are kept informed appropriately on the relevant topics, status and action steps.

Job Requirements

  • Bachelor degree in Business Management, Marketing or related field. MBA a plus
  • Minimum 5 years' experience and preferably 3 years in sales and key account management gained   from service or manufacturer industry.
  • Good personality with strong interpersonal and communication skills. Able to work well with people     from different cultural background.
  • Strong analytical thinking, leadership skills with strong teamwork spirit.
  • Demonstrate the commitment and ability to follow the code of conduct and the companyís core            competencies
  • Good computer skills
  • Sound knowledge of local market, market information sources and media.
  • Previous exposure to the role of technical sales and services is preferable
  • Fluent in English and Malaysian and ability to communicate in Chinese dialect

About the recruitment agency

Pacific 2000

Pacific 2000 started operations in Thailand in 1998 with the aim of assisting international and regional companies and institutions in South East Asia in the search and selection of well qualified ...

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