Coordinating activities in Thailand for local projects.
Focusing on internal issues related to the customer.
Liaising with local customers/partners and providing support in relation to manufacturing process/costing, logistics and quality issue resolutions.
Promoting the company to customers and providing feedback to management on business developments and new opportunities.
Growing into a key customer interface.
Acting as an interface between customers and the CBI organisation.
Being responsible for internal delivery issues (logistics, quality).
Interfacing with customers where required (e.g. vehicle assembly plant, customer OES organisation).
Providing on-going feedback and market intelligence from automotive companies and outside industry bodies.
Coordinating the investigations into customer product concerns.
Supporting the pursuit of new business opportunities.
Ensuring all OH & S procedures are followed and all incidents are reported accordingly.
Effectively responding to warranty claims within the allocated time.
Ensuring the prompt resolutions of customer issues/queries.
Ensuring the on-time delivery of customer orders (schedules).
Taking responsibility for profitability improvements.
Bachelor degree or higher in Engineering or a related field.
Highly proficient in English and Thai (written and spoken).
6-8 yearsí experience in a customer interface role.
Familiar with design engineering processes (general understanding).
Familiar with manufacturing processes (general understanding).
Team orientation with proven leadership skills.
Proven negotiation skills.
Ability to work independently.
Strong interpersonal and communication skills.
Strong analytical skills: financial, problem solving.
High level of individual motivation and initiative.
Able to travel overseas at short notice.
the recruitment agency
Since PRTRís establishment in Thailand in 1990, we have been a part of a roller coaster ride called Thailandís economy. We have witnessed the highs of the property boom, the collapse of the currency, ...