This offer job is expired.

Retail Manager

Connected Group - Expires on Jun 04, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Hong Kong
  • Not specified
  • Permanent - Full Time
  • 8+ years
  • Expat and local
General Management
Job Category
Luxury Goods
Not specified

Job Description

This international luxury brand is looking for a Retail Operation Manager with extensive retail experience to join their Hong Kong team. You will be responsible for all boutiques in Hong Kong including managing its operations, achieving business objectives and raising the level of customer service. You will also responsible for brand building, retail training and recruitment of staff.

Role Responsibilities

  • Develop sales strategies to achieve monthly targets for shops and counters
  • Formulate, implement and maintain all facets of the frontline operations
  • Monitor the daily sales, manage and motivate the sales teams to increase the sales turnover to meet the pre-determined sales targets
  • Manage stock levels and coordinate with merchandiser on repeat stocks, consolidate stock
  • Lead a team of retail staff to provide quality services on customer services - ensure standards for quality, customer service are met
  • Respond to customer complaints and feedback
  • Work closely with Marketing Team on special promotions, displays and events including new store opening and in-store display
  • Provide timely and meaningful reports and statistical analysis to management for continuous improvement
  • Study the Weekly/Monthly sales report provided by the merchandiser; analyze sales figures and forecast future sales volumes to maximize profits
  • Build & maintain good relations with local landlords and department stores to increase visibility & sales
  • Maintain awareness of market trends in the retail industry, understand forthcoming customer initiatives, and monitor what local competitors are doing

Job Requirements

  • Degree holder or equivalent
  • Minimum 8 years’ retail experience preferably in luxury products
  • With at least 3 years’ experience in management level
  • Strong in sales planning and analytical skills
  • Willing to devote himself or herself to grow together with the company
  • A good team player with outstanding leadership skills
  • Excellent communication skills; fluent in English and Chinese
  • Good computer skills in MS Excel and PowerPoint
  • Independent, mature, responsible with positive and proactive attitude

About the recruitment agency

Connected Group

Established in 1997, ConnectedGroup is a privately owned enterprise and has developed from a pure executive search business into a full spectrum human capital consulting firm. With offices in Asia ...

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