This offer job is expired.

Regional In-Destination Sales Manager

OnSolve Vietnam - Expires on Oct 06, 2018
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Hanoi
  • Contract
  • 5+ years
  • Expat and local
Hospitality & Tourism
Job Category
Retail / Wholesale

Job Description

This role will work hand in hand with Country Managers and local IDSMs to identify new partnership and sales opportunities. You will be responsible for responsible for driving growth in IDS by ensuring consistency in the in-destination sales process, assisting with product development, setting benchmarks and targets for sales performance, and establishing motivational reward and recognition systems for our sales teams

To be the ideal candidate you will come from a strong background in retail sales, business development and marketing, with cross cultural management skills.

As a Regional In-Destination Sales Manager, you will be responsible for but not limited to:
  • Establish sales targets, budgets and performance criteria for IDS teams and ensure the monthly sales targets across the region for IDS is being met
  • Review progress and implement tactical strategies as necessary to improve performance.
  • Recruit and train Sales Consultants at tour desks and hotel representatives, motivate team members in different offices; coach and develop team leaders
  • Work with IDSMs in other countries to ensure the Customer Sales Experience (CSE) is being followed through proper training and coaching of IDS hosts.
  • Work with Product Development Managers to close any product gaps and establish a pricing policy that drives sales and margin.
  • Work with our Regional Distribution Manager to drive sales through online channels to complement our IDS teams and reduce missed opportunities
  • Ensure consistency in welcome packs and collateral in every destination.
  • Regional Business Development, support Marketing and PR
  • Resolve customer service issues to customerís satisfaction with appropriate corrective and preventive measures.
  • Develop quality-monitoring programs (mystery shoppers, customer satisfaction survey, etc.)

Job Requirements

Qualifications/skills needed:
  • Bachelor degree or equivalent, majoring in tourism and hospitality is an advantage
  • Minimum 3 years of experience in leading a direct sales team
  • Proven track record in of sales and business development
  • Fluent in written and spoken English and national local language an advantage
  • Strong Team Management skills across different cultures and geographies. 
  • Demonstrated leadership and ability to foster teamwork
  • Effective and polished negotiation skills
  • Strong commercial and business acumen

Attributes needed:
  • Well-developed problem solving skill
  • Customer centric with commitment to high standards of service delivery
  • You consider yourself as highly Motivated, Creative and Proactive
  • Solid collaboration and communication skill (verbal and written)
  • High attention to details & strong time/priority management skills
  • Strong interpersonal and presentation skills across culture
  • Able to work independently or in a team environment
  • Flexible and able to work odd hours, with uncertainties/changing priorities and under pressure
  • Willing to travel on business when required

About the recruiter

OnSolve Vietnam

OnSolve is the market leader in cloud-based notification and collaboration tools capable of delivering critical notifications and alerts for any type of event.  Whether it‚Äôs emergency ...

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