This offer job is expired.

Regional Change Manager

Ambition Singapore - Expires on Aug 24, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Malaysia
  • Kuala Lumpur
  • Permanent - Full Time
  • 8+ years
  • Expat and local
Function
IT
Job Category
Energy / Oil & Gas
Salary
Not specified

Job Description


  • Reporting to the Head of IT Service Management Operations, you will strengthen the quality of risk assessment of change impact and drive improvement in quality of technical reviews.

  • Engage with local stakeholders to ensure effective change planning and delivery ownership.

  • Manage day to day operation of the team, ensuring that critical weekend changes are effectively monitored and controlled.

  • Support in building and developing the Service Management capability within KL to ensure long term stability of the service.

  • Drive the performance of the team to achieved defined performance targets and KPIs to ensure that there is a reduction in the volume of incidents triggered by change.

  • Optimise the Change Management service to deliver quality outcomes that lead to high levels of customer satisfaction.

Job Requirements


  • Masters educated

  • 8+ years experience IT Service Management with emphasis on Change Management

  • Has an excellent understanding of service management within a diverse global organisation and relevant experience in IT Operational Management

  • Experience in a dynamic and complex operational environment with strong diagnosis and problem solving skills

  • Track record of driving improved operational performance through the application of standards and process specifically in relation to Change Management

  • Proven ability to build and develop high-performing teams and capability

  • Demonstrate effective stakeholder engagement across a globally distributed organisation and hierarchy across differing time zones and geographical boundaries

  • Experience of driving compliance and application of standards across a diverse, multi-sourced supplier landscape

  • Track record of delivering customer satisfaction

  • Demonstrate effective influencing skills in support of driving consistent application of standards across a global IT function

  • Proven commitment to IT Service Management best practices, especially Change Management

  • Able to communicate effectively in English language (both verbal & written)

  • Intermediate qualification in ITIL V3

  • Experience/ qualifications in ISO2000, COBIT, Six Sigma and Lean Management

About the recruitment agency

Ambition Singapore

Ambition was founded with a belief that whilst we didn’t want to reinvent the wheel, we did feel that there was a tremendous opportunity to carve a niche of our own in the recruitment market and ...

Read more

Featured Recruiters & Partners

Atlantic Commodities Vietnam
CCIFV (French Chamber of Commerce in Vietnam)
French Chamber of Commerce in Singapore (FCCS)
Workin'Asia Search

Share by Email

Log in

Please fill the info to login.