Our travel and lifestyle concierge programmes and loyalty solutions are offered to millions of members globally via financial institutions, luxury retailers, and premium brands. This in turn drives engagement, develops trust and strengthens brand advocacy with their most valued customers.
Why is it so special? We provide direct access to unique cultural, gastronomic and travel experiences, exclusively negotiated benefits, and unparalleled customer service. With Ten, doors are opened, dreams and aspirations are realised, expectations are exceeded, and time is saved.
Ten was founded in 1998 by Alex Cheatle and Andrew Long with a compelling vision – to provide an unrivalled, personalised service that would help its members get the most from life.
The business began providing a pioneering lifestyle concierge service to 20 members in London. The more requests they took on, the better the business got. As its reputation, contacts and expertise grew, Ten expanded its private membership base. In 2001 Ten won its first corporate contract to provide concierge on behalf of a major banking group. We now run more than 40 customer and employee loyalty schemes with millions of members worldwide.
Ten’s service has always been underpinned by human expertise and technology capability. We intentionally built a model that not only embraces complexity but also thrives on it. The result, almost 20 years later, is a business with billions of data touchpoints, and a DNA of codified knowledge – allowing us to say ‘yes’ when most can’t.
In November 2017, Ten Lifestyle Group plc was admitted to AIM. (Symbol: TENG)