Creates maximum short and long term financial value for the customer, Professional Services, and Company
Sells value to the customer.
Articulates and drives toward clear financial and other project goals.
Manages Company profitability as well as revenue.
Rejects propositions that reduce value for Company or the customer and develops constructive alternatives
Structures incremental opportunities and scope changes to ensure profitability for Company.
Maintaining the customer relationship
Continually checks to ensure accurate understanding of customer needs and expectations.
Sets, resets, and manages customer expectations.
Builds relationships across customer organizational functions at various levels.
Contributes to development of the customer account plan.
Demonstrates project control to the customer through effective project documentation, measurement, and reporting.
Communicates bad news to customers by assessing causes and implications; recommending solutions and costs, and encouraging shared problem solving.
Maintains industry knowledge and focus.
Managing third-party relations
Assesses third-party strengths, weaknesses, and risks, and develops plans to achieve project objectives and manage risks.
Managing the Misys organization
Assesses strengths and weaknesses of Company’s own processes and resources.
Clearly defines responsibilities of all Company organizations in the project.
Seeks technical reviews, second opinion, advice, and coaching in critical areas.
Ensures close linkage between bid management and project management.
Uses and adapts current Company project disciplines and tools.
Ensures that sufficient project team and senior management time is scheduled for the preparation for and conduct of project reviews.
Communicates effectively to internal management.
Managing risks and problems / Demonstrating management and control
Uses a rigorous risk identification and mitigation process on an ongoing basis.
Ensures that risk related costs are included in project budgets and forecasts.
Ensures that risk considerations are incorporated into project schedules.
Uses milestones to control work, revenue, costs, and cash flow.
Demonstrates project control internally through disciplined measurement, assessment, planning, and reporting.
Considers the impact of local business and regulatory issues on plans for customer solutions.
Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving.
Leading, Motivating, and Communicating
Develops and communicates a clear vision of project and customer success
Motivates the team to drive toward success and find ways to overcome difficulties
Develops project plan, defining/documenting resources, skill requirements, project charter, milestones and metrics per Misys standard methods and practices and the customer’s contractual agreement
Coaches to develop team and individual team member skills
Understands and manages the elements of project stress for self and team
Maintains team focus on project objectives
Identifies, manages, and communicates scope changes
Handles confrontations constructively
Shares and encourages others to share and use the lessons learned from project work
Recognizes and reinforces team successes through the project
Contributes project experience to the Knowledge Library
Ensuring legal and ethical performance
Ensures that terms and conditions and acceptance criteria are clear to all parties
Ensures renegotiation of the contract when the project situation changes
Anticipates and communicates the impact of project decisions and actions on contract performance
Ensures that all aspects of project work hold to Company’ ethical guidelines
Ensures appropriate maintenance of Company intellectual property
Reports to all levels of the Misys and Client organization, selecting content and messages depending on audience
Establishes, and manages to, a governance structure to support all of the above, in an environment requiring customer relationship management, third party relationship management and internal Misys relationship management
Utilise the Company Methodology as a means to effectively establish and manage this governance structure
Degree in a related field and/or Project Management certification (Prince2 or PMP)
Typically requires 7 or more years of application software implementation experience, along with 3 or more years of industry experience.
1 –2 years experience as a project manager in another setting or as a Misys Team Lead or Senior Consultant.
Prior experience as part of a management team (lead role with plan, resource and issue/change responsibilities) that successfully managed a full life cycle implementation.
Experience in supporting business development opportunities through proposal creation, review and presentation.
the recruitment agency
Since its establishment in January 2006, Faro Recruitment Vietnam JSC (formerly TT Royal Human Resources Management JSC) has developed its business in providing recruitment, payroll, labor management ...