This offer job is expired.

Operations Manager

Hays - Expires on Dec 11, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • Not specified
  • Permanent - Full Time
  • 4+ years
  • Expat and local
Operations / Production
Job Category
Banking / Financial Services

Job Description

  • Reporting to the Head of Customer Service, you will provide service delivery management for this regional contact centre.
  • You are also ensuring contact centre is aligning with Singapore's financial services rules and regulatory.
  • Understanding the centre's processes and SOP for reviewing and improvements.

Job Requirements

  • You will have demonstrated experience managing a busy call centre, particularly in financial services.
  • Coupled with this experience you will have a proven background in contact centre operations and service oriented

About the recruitment agency


Hays is a leading global professional recruiting group, the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Asia Pacific and one of ...

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