To monitor and optimize the end-to-end operation for the services delivery operation
To take up the strategic project development and lead role for fuelling the growth, both in the PC and PC Plus (Mobile Phone, Tablet & Smart Devices) arena.
To be the platform architect on new services deliverables that bring incremental profit dollars to the client.
To lead & grow a team of services professional.
This position is an outstanding opportunity for a highly motivated individual with services delivery and operation, services business development within a leading PC and manufacturer.
Minimum 5 years of services delivery / operation experience for PC / Mobile Devices required, with not less than 3 years people management experience
Proficient in managing the end-to-end services delivery operation for PC or Mobile devices which includes but not limited to (a) KPI setting and audit; (b) SOP drafting and audit; (c) Continue and proactive action on efficiency improvement
Project management and services platform architect experience is an asset for this offering
Ability to build effective “virtual” teams and drive results through others in a complex cross-functional organization. Strong negotiation and influencing skills required, as well as an ability to interact effectively with high level decision makers/executives.
Superior verbal and written communication skills.
Knowledge of services business, PC or mobile devices industry preferred.
Entrepreneurial self-starter; excels at superior unsupervised execution.
Monroe Consulting Group is a leading provider of senior human resource capital, specialising in servicing the worlds emerging economies within the Banking & Finance, Technology, Industrial ...