Our client is a leading international logistics provider, currently they are looking for a talented senior management to join the team as an Operation Director to look after one of their account in Retails business.
To manage the operations of the portfolio of contracts for Retails client.
Develop and review operations policy and procedure to ensure a smooth daily operations in compliance with Company requirements
Introduction of best practices across sites, looking at value add opportunities
Client retention through customer satisfaction and client relations
To understand contractual obligations and meet all customer expectations under this agreement.
Provide leadership and management to site staff
Be proactive in understanding the various clients’ requirements and ensure that this understanding is maintained, acted upon and developed further where possible..
Be aware and report on competitor activities and strategies within your areas of responsibility..
Manage and mentor and maintain a strong working relationship with the Business Development team for offering assistance wherever and whenever required.
Ensure all areas of income generated are maximised, and all areas of cost and expenses are minimised, wherever possible
Other duties as reasonably requested from time to time.
Design and execute strategic business plan to maximize the business growth
Enhance the company image
Direct and supervise the operation team for continual improvement and optimized performance
Review, manage and monitor staff performance to ensure excellent customer service quality.
Bachelor or Master Degree holder in Administration, Marketing, Engineering or related field.
Minimum 10 years of relevant experience from Retails or 3PLs business
Proactive, assertive with strong business acumen
Excellent analytical, problem solving, communication and presentation skills
Team player with excellent interpersonal and leadership skills
Good command of written and spoken English
If you would like to apply for this role, please send your updated resume along with your current and expected package quoting the Job Reference V1147.
the recruitment agency
KTI Consultants is the independent executive search firm based in Bangkok, Thailand. We deliver professional recruitment and executive search solutions to clients. We help our clients attract, ...