This offer job is expired.

IT Service Manager

Truelink Management - Expires on May 05, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Thailand
  • Bangkok
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Function
IT
Job Category
Information Technology / IT
Salary
THB 55,000 - 70,000 / month

Job Description

  • Handle IT Product Service Processing, including Time Management, Costing Management, SLA, for both In house and On-site Service.
  • Monitor retail and corporate customer's complain and provide the support solution
  • Improve On-site Service Quality and Customer Satisfaction with create internal coorperation to enhance the service process quality
  • Managing IT Product Service Engineering Team
  • Provide Training Plan to Service Engineer and update the technology trend.
  • Handle Service contract review and support Sale team for customer annual service contract renew.
  • Plan and facilitate the service policy and other company polity

Job Requirements

  • Bachelor’s Degree or Master ‘s Degree in Information Technology / Engineering or other related field
  • Minimum 5 Years Experience in Managing IT Product Service
  • Experience in IT Hardware Service will be preferred
  • Fluent command of English , Proficiency in MS Office & Internet

About the recruitment agency

Truelink Management

Truelink is an Asian-based Human Resource Consulting and Enterprise Staff Sourcing for all levels across an international, specialised in IT, FMCG and Manufacturing. The essence of Truelink lies in ...

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