This offer job is expired.

IT Manager

Pacific Sea BPO Services - Expires on Aug 13, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Philippines
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Function
IT
Job Category
Information Technology / IT
Salary
Not specified

Job Description

Networking

  • Ensure all Network and System running smooth for the operational.

  • Responsible for the provision of IT infrastructure services including desktop application, local and / or wide area network, IT security and telecommunication.

  • Develop and implement policies and procedure to control IT assets and IT working Flow.

  • Develop and implement the new technology in the network and system.

  • Manage the 24x7 IT Support team include staff appraisals, disciplining, pay reviews and career development.

  • Maintain and Troubleshoot for the network operation system.

  • Maintain and Troubleshoot for the System such Mail engine , Active directory and All system under IT department control.

  • Provide the solution as client needed.

  • Advice and training for the subordinate in the Network, system and hardware software troubleshooting.

  • Research current and potential resource and services.

  • Monitor security of all technology.

  • Maintain current and accurate inventory of technology hardware, software and resources.

  • Coordinate with other office branch to troubleshooting or new information updated.


Telephony

  • Manages and develops upgrades to PSP’s telephone system at the regional level.

  • Oversees all telephone changes, including routing for seating assignments.


Training & Lab Maintenance

  • Oversees the administration and maintenance of computer stations and software for PSP training programs and provides additional support if necessary.


Internal Systems

  • Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

  • Works with project teams to help implement Internal Systems.


Help Desk Administration

  • Oversees all help desk activities at the regional level.

  • Responds to escalated help desk issues.

  • Oversees the administration and maintenance of our tracking software.

  • Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.


Asset Management

  • Builds and maintains vendor relationships and manages the purchase of hardware and software products.

  • Manages the purchasing of all software, hardware and other IT supplies at the regional level.

  • Ensures that company assets are maintained responsibly.

Job Requirements

Knowledge

  • Computer hardware and software systems and

  • programs

  • Computer networks, network administration and network installation (Cisco,Juniper,SonicWall)

  • Computer troubleshooting

  • Computer viruses and security

  • E-mail Engine and internet programs

  • Windows server, Active Directory, Linux


 

Skills

  • Management and supervisory skills

  • Ability to install and administer computer hardware, software and networks

  • Team building skills

  • Analytical and problem solving skills

  • Decision making skills

  • Effective verbal, presentation and listening communications skills

  • Effective written communications skills

  • Computer skills including the ability to operate website development programs

  • Manage budget and risks


Other Requirements:

  • Excellent written and verbal English & Chinese skills.

  • 1 Full-Time position available.

  • Applicants must be willing to work in Makati City,Metro Manila,The Philippines.

  • Required language(s): English & Chinese

About the recruiter

Pacific Sea BPO Services

Pacific Sea BPO Services, Inc. (“PSP”) is an innovative business process outsourcing “BPO” providing a variety of customer relationship management and technical support services, back-office ...

Read more

Featured Recruiters & Partners

Atlantic Commodities Vietnam
CCIFV (French Chamber of Commerce in Vietnam)
French Chamber of Commerce in Singapore (FCCS)
Workin'Asia Search

Share by Email

Log in

Please fill the info to login.