Assists in the planning and implementation of additions, deletions and major modifications to the supporting infrastructure and applications company-wide.
Implements network security at the corporate level..
Recognizes necessary network improvements and makes suggestions to IT Director.
Plans, manages and develops upgrades to the telephone system on a company-wide basis.
Makes recommendations to IT Director regarding company-wide phone system upgrades, system enhancements, cost-cutting measurement while maintaining efficiency and effectiveness.
Manages the development of project teams by ensuring that project tasks are in line with each Innovator's career interests.
Serves as key participant in team meetings.
Raises the company's visibility through involvement in local industry organizations.
Confronts issues openly and quickly.
Effectively communicates relevant IT-related information to superiors and peers in other practices.
Serves as focal point for all inter-office IT-related matters company-wide.
Ensures that appropriate network managers are monitoring, analyzing and evaluating performance and working on resolution of identified degradation trends and problem areas (Performance Management).
Ensures that support for around-the-clock information transfer, storage, and processing is timely, efficient and meets the service levels required.
Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.
Builds expert knowledge in our industry and conveys knowledge to others.
exposure in IT Infrastructure and Software
Bachelorís degree in Electronics and Communications Engineering/Computer Engineering, Information technology or other related course
8 years work experience in computer hardware/ networking and telecommunications, at least 4 year of which is in a supervisory/ senior level capacity
Has a certification/licenses like Cisco, Microsoft, Linux, Avaya
Preferably an IT Manager or Regional IT Lead in a BPO/Call Center environment, or any related industry setting, and managing multiple sites/campaigns; any relevant IT certification will be an advantage (i.e. ITIL, PMP, etc.)
the recruitment agency
Professional Alliance Consulting is a registered recruitment and consulting firm with specialization in executive search and permanent staffing. ProAlliance aims to earn the trust and loyalty of the ...