This offer job is expired.

Information Technology Manager

Pan Pacific Hotels Group - Expires on Apr 28, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • Not specified
  • Permanent - Full Time
  • 3+ years
  • Expat and local
Job Category
Information Technology / IT

Job Description

  • Implement, manage and organize all Business Applications of the property in accordance to the established procedures issued by the Management and the industries best practice processes.
  • Ensure service delivery met the Operational Level Agreements of the property and maximize customer satisfaction.
  • Develop a continuous process of education for operational users to achieve business goals.
  • Maintain professional relationship with product vendors to keep up the Service Level Agreement and maximize Service delivery.
  • Executes assigned tasks independently and leadership quality demanded for this position.
  • Develops new and enhance hotel policies (SOPs) to ensure compliance with current practices and technology changes
  • Ensures all Data Recovery and Business Contingency Plans are available in the event of emergency, to minimize loss to the hotel

Job Requirements

  • To have a broad understanding of the use, support and education of
    • Server and desktop Operating System
    • Converged Network Infrastructures, including WAN and LAN
    • Database system such as Oracle and MS SQL.
    • Remote Access such as Citrix and virtual machine
    • IT System and Network Security
  • Good working knowledge of Hotel business applications such as Opera, Micros, Great Plains
  • Possess working knowledge HSIA and wifi infrastructure
  • Knowledge of Telecommunications to include Voice, Data, PABX functions
  • Knowledge of IPTV system
  • Have working knowledge of Helpdesk management and establish a Help network within the hotel

About the recruiter

Pan Pacific Hotels Group

Globally headquartered in Singapore, the Pan Pacific Hotels Group owns, manages and markets over 30 hotels, resorts and serviced suites in Asia and North America.  When it comes to great hotels, ...

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