You will be responsible for ensuring that the company’s IT and MIS systems, processes and services meet the firms current and future managed information service requirements. The role covers key areas as follows:
- Responsibility for all aspects of the development cycle based on business requirements, including business analysis, design, software/application development, project management and implementation with a view to improving service levels, reducing costs and enhancing services.
- Implementation and maintenance of the company’s IT network and infrastructure to support all applications and hardware system.
- Ensuring the provision of an excellent IT service achieved through the effective management of the Firm's relationship with the external IT service provider and to ensure the safe day to day running of the Firm's IT systems incorporating all hardware, application software, phone and fax systems, LAN, WAN and VPN services.
- Ensuring to improve knowledge and skills of end users and providing helpdesk and training support to all departments on day to day basis.