Develop and manage the retail sales, merchandising and operations within the retail arena, ensuring that agreed customer service standards & respective revenue & throughput targets are achieved or exceeded, while at the same time managing costs within budget. Additional role is to develop to roll out more retail branches nationwide.
Be responsible for the development & articulation of the vision & strategy for the retail chain stores both existing and new plans.
Responsible for ensuring that the revenue targets for the stores are achieved or exceeded.
Be responsible for all aspects of the warehousing & distribution function for retails, ensuring an effective & efficient operation, that service levels are met.
Champion the highest level of customer service across the retail business.
Ensure an exceptional level of store merchandising standards are executed across all stores
Establish and maintain a successful work culture. Recruit, retain, and develop an effective regional/store/stock management team.
Determine annual regional/store budgets in collaboration with management
Oversee the development of clear processes to control shrink resulting from customer and staff theft, poor administration, and damage to displayed and stored merchandise
Oversee the development and implementation of standards of best practice throughout retail operations
Clearly and consistently communicate retail priorities and objectives to the regional/store management team through the Store Manager Monthly Meetings
Understand the changing retail landscape in order to take advantage of new opportunities
Implement continuous improvement projects
Male/Female with 40 years up.
Educated to degree level in marketing, business administration, MBA level is a plus.
Minimum 5 years extensive experiencesin managing FMCG retail chain stores, to include management of multiple locations, store operations for end to end process, store opening experience and new store roll outsare the must.
Excellent verbal /written communication skills
Effective interpersonal skills with all levels
Ability to develop and maintain excellent merchandise presentation standards
Proven leadership skills in training, coaching, developing, motivating, and selling
Ability to read, interpret, and set strategies based on various reports
Ability to manage corporate directives and maintain excellent records
Proven ability to lead employees across different geographic locations
Strong human relation skills and ability to work and support a team environmen
Hong Huot Co., Ltd has been established in 1993 in Phnom Penh, Cambodia. It is one of the well-known distributors locally of famous international FMCG products within Cambodia. Now it has been ...