This offer job is expired.

Head of Retail Operations

Hong Huot - Expires on Nov 09, 2014
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Cambodia
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Sales / Business Development
Job Category
Consumer Products / FMCG

Job Description

  • Develop and manage the retail sales, merchandising and operations within the retail arena, ensuring that agreed customer service standards & respective revenue & throughput targets are achieved or exceeded, while at the same time managing costs within budget. Additional role is to develop to roll out more retail branches nationwide.
  • Be responsible for the development & articulation of the vision & strategy for the retail chain stores both existing and new plans.
  • Responsible for ensuring that the revenue targets for the stores are achieved or exceeded.
  • Be responsible for all aspects of the warehousing & distribution function for retails, ensuring an effective & efficient operation, that service levels are met.
  • Champion the highest level of customer service across the retail business.
  • Ensure an exceptional level of store merchandising standards are executed across all stores
  • Establish and maintain a successful work culture. Recruit, retain, and develop an effective regional/store/stock management team.
  • Determine annual regional/store budgets in collaboration with management
  • Oversee the development of clear processes to control shrink resulting from customer and staff theft, poor administration, and damage to displayed and stored merchandise
  • Oversee the development and implementation of standards of best practice throughout retail operations
  • Clearly and consistently communicate retail priorities and objectives to the regional/store management team through the Store Manager Monthly Meetings
  • Understand the changing retail landscape in order to take advantage of new opportunities
  • Implement continuous improvement projects

Job Requirements

  • Male/Female with 40 years up.
  • Educated to degree level in marketing, business administration, MBA level is a plus.
  • Minimum 5 years extensive experiencesin managing FMCG retail chain stores, to include management of multiple locations, store operations for end to end process, store opening experience and new store roll outsare the must.
  • Excellent verbal /written communication skills
  • Effective interpersonal skills with all levels
  • Ability to develop and maintain excellent merchandise presentation standards
  • Proven leadership skills in training, coaching, developing, motivating, and selling
  • Ability to read, interpret, and set strategies based on various reports
  • Ability to manage corporate directives and maintain excellent records
  • Proven ability to lead employees across different geographic locations
  • Strong human relation skills and ability to work and support a team environmen

About the recruiter

Hong Huot

Hong Huot Co., Ltd  has been established in 1993 in Phnom Penh, Cambodia. It is one of the well-known distributors locally of famous international FMCG products within Cambodia. Now it has been ...

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