Our client is one of the prestigious banking industrial Operator in Cambodia. The Head of Operation will work closely with the CEO and the Board of Directors members of the Company and lead all the internal operations.
MAIN DUTIES AND RESPONSIBILITIES
Ensure productivity, efficiency and compliance within the organization by formulating and driving operational excellence initiatives
Build and maintain rapport with the branches and various departments to assist them to improve systems and processes as well as customer service delivery
Lead and develop the teams to ensure their professional growth and sustainable organizational succession.
Strategize Operational Framework to ensure delivery and maintenance of quality and excellent services that will enable the Bank to position itself above the competitors
Ensure the following areas function smoothly, efficiently with the highest level of productivity and full compliance with regulatory and organizational requirements: Branch services, Property, procurement and administration, Organizations and method, Information technology, Back office support functions: clearing, settlement, trade finance and treasury processing, international payment operations
Ensure legal and company secretariat (dotted line oversight)
Ensure risk and compliance (dotted line oversight)
Drive and deliver projects, including but not limited to IT systems, branch rollout and new product development
Monitor the smooth running of the sections within the operations department to meet their respective objectives and KRA
Complete other tasks as assigned by CEO
Reporting to the Chief Executive Officer
University degree and/or professional qualification in Banking or Business Administration.
Qualified expats are welcome to apply
5 years of progressively more responsible experience in related positions
Customer Service & Process Oriented
Demonstrate clear leadership traits in a large diversified team with strong goal orientation and accountability
Very strong command of English
Drive and passion to succeed. Ability to work and thrive under pressure
the recruitment agency
The development of Human Resources and Organizational Management are emerging disciplines in this area of the world. In the context of achieving the critical mass intervention required to develop the ...