This offer job is expired.

General Manager

Italthai Group - Expires on Sep 23, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Laos
  • Not specified
  • Permanent - Full Time
  • 15+ years
  • Expat and local
Function
Senior / Executive Management
Job Category
Automotive / Vehicle
Salary
Not specified

Job Description


  • Responsibilities of developing and implementing Strategies and plan to increase the level of after sales service excellence for heavy automotive product in Lao PDR to achieve the highest level of customer satisfaction.

  • Monitor and handling customer case and Provide product problem feedback and support to get/maintain the high rate of customer retention

  • Provide product problem feedback and support the Customer Assistance Center in customer handling

  • Manage and develop the team of people taking care of the operational business to ensure customer focus, satisfaction and fulfillment of financial targets and customer commitments

  • Implement after sales service excellence activity

  • Study customer behavior and market trend in heavy automotive market

  • Prepare monthly report with analyze data and result

  • May perform other duties as assigned

Job Requirements


  • Male, Thai Nationality Only

  • Age over than 40 years old

  • Bachelor or Master’s Degree in Engineering, Business Administration or related field

  • At least 15 years’ experience in in Automotive Service center & Spare parts and after sale service with more than 8-10 years in management level

  • Strong leadership with good interpersonal skills

  • Strong Analytical skills to solve complex problem and business consulting

  • Can do attitude, Results-oriented with high accountabilities

  • Good communication skills and presentation skill

  • Good command of both spoken and written English

  • Ability to operate PC

  • Willing to be based in Lao PDR

About the recruiter

Italthai Group

Founded in 1955 from a strong friendship between Dr. Chaijudh Karnasuta and Mr. Georgio Berlingieri, ITALTHAI Group has grown to be one of Thailand’s leading conglomerate today. Its businesses ...

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