This offer job is expired.

Field Service Engineer

Tetra Pak Indonesia - Expires on Sep 19, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Indonesia
  • Jakarta
  • Permanent - Full Time
  • 3+ years
  • Expat and local
Function
Engineering / Technical
Job Category
Others
Salary
Not specified

Job Description

The successful candidate will be able to deliver our Service Products and support to our customers by providing commissioning, preventive maintenance and troubleshooting services.

A Field Service Engineer provides corrective or preventative maintenance, installation work and offers after-sales technical support solutions once a product has been sold.

Key Responsibilities:

Troubleshooting & Analyze, troubleshoot and resolve technical malfunctions and breakdowns. Conduct basic root cause analysis of problem, to ensure rapid resolution and/or escalation to appropriate colleagues.

Maintenance Work: Plan, coordinate and execute planned preventive maintenance activities to a high standard and in line with agreed procedures, ensuring effective operation of Tetra Pak line equipment. Conduct basic root cause analysis of problems to ensure rapid resolution and/or escalation to appropriate colleagues. Reinstate equipment into production environment with a high level of customer satisfaction.

Installation Work:

Prepare customer site, erect machine, build conveyers and be supportive during installation.

Quality and Safety:

To work in accordance with all safety regulations & requirements. Understand importance of product quality and ensure a safe working culture in the team.

Operational Efficiency:

Identify and take action on system performance issues, implementing operational improvements that are identified.

Escalate wider operational efficiency issues when appropriate.

Job Requirements


  • 25 - 35 years old and Indonesian Nationality

  • University degree in Mechanical, Electronic or "Mechatronic" engineering from reputable university with GPA minimum 2.75 of 4 scales

  • Minimum 3 years of field technical experiences in the liquid food industry, ideally in the machine or engine construction or automation/electrical engineering

  • Knowledge of PLC programming and electrical trouble shooting and other control system

  • Preventive maintenance experience

  • Ability to maintain customer relationships, strong technical skills, ability to assign and positively influence the work of others in a non-reporting relationship

  • Ability to deliver against deadlines and commitments

About the recruiter

Tetra Pak Indonesia

Tetra Pak Indonesia is a multinational company providing the best integrated processing and packaging solutions for the food industry. ...

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