Director of Food & Beverage directs and organizes the activities of the Food & Beverage department in maintaining high standards of the operation in quality, service and merchandising to maximize profits. The Pavilions Phuket has three F&B outlets within the property. Creativity in line with our Brand DNA is essential. This position reports to the General Manager.
DUTIES AND RESPONSIBILITIES:
Establish plans of character, integrity and quality which result in the long-range continued growth and profitability for the department.
Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.
Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage area.
Develop new and analyzes existing procedures and special promotions that will improve owner and guest patronage.
Approve the employment and termination of employees and is responsible for coordinating on the job training programs through department managers on a regular basis.
Coordinate the development, interpretation and implementation of policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff and personnel.
Handle all owner and guest complaints in the food and beverage area.
Responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, quality levels, performance and standards of service.
Develop new techniques of service towards maximum guest satisfaction at minimum operating costs.
Develop and maintain effective communications between all operating departments.
Performs other duties as assigned from General Manager/Director of Operations.
Develops and maintains safety at work program to ensure a safe and secure working environment.
Contributes to the morale and team spirit of the resort by maintaining effective working relationships with resort colleagues.
To be responsible for manager on duty assignment.
Is fully conversant with all health and safety, fire and emergency procedures.
Maintains a high standard of personal hygiene, dress, uniform, and body language.
Is polite and professional in any situation where the image or reputation of the resort is represented.
Attend meetings and training as required by the General Manager.
Ensures that all activities are carried out honestly, ethically, and within the parameters of the local law.
Ten or more years of progressive food & beverage managerial experience in a leading resort or hotel,
Experience in the luxury market is essential. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
A Bachelor’s degree required in Business Administration preferred
English speakinh with ability to communicate clearly and knowledgably as well as abilities in other languages would be beneficial.
Through our love for romance, adventure, culture and the arts, we at The Pavilions Hotels and Resorts live to create our guests the best experiences and weave them into lasting memories. Our team ...