This offer job is expired.

Deputy Head of Collections Center

First Alliances - Expires on Feb 06, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Ho Chi Minh City
  • Permanent - Full Time
  • 10+ years
  • Expat and local
Accounting / Finance
Job Category
Banking / Financial Services
USD 4,000 - USD 4,500

Job Description

  • In charge of developing the collection plans and procedures for Collections Department to ensure all the debts are collected sufficiently & in accordance with targets
  • Prepare & monitor all financial & analytical collection reporting based on policies & procedures
  • Periodically evaluate the Collections teamís performance & improve its efficiency
Day to day activities
  • Oversee all areas of collection such as evaluating customersí ability to pay back; handling escalated delinquent account to ensure the Department operates sufficiently.
  • Responsible for generating, reviewing, evaluating reports for financial collection accounts, customers delinquent accounts, credit reports
  • Monitor the process of composing Collection Procedure documents for Early Collection, Field Collection, Legal Collection to ensure they comply with existing Vietnamese law &regulation
  • Maintain recovery rate at sufficient level & in charge of debt recovery process
  • Responsible for collection Departmentís operation in terms of recruiting qualified collection staffs & reviewing monthly performance of assigned staffs, mentoring new employees & developing ongoing training modules
  • Implement industry changes within collection areas.
  • Undertake other tasks assigned by Head Of collections
Management of Reporting Units
  • Reports of Field Collection; Early Collection; Legal Collection .

Job Requirements

  • Bachelor Graduate, major in FINANCE
  • At least 10 yearsí experiences in CS/SALES/ COLLECTIONS or related area.
  • Experiences in management position
  • Understanding of debt collection procedures of Banking & Finance Institution
  • Strong written & oral communication skill
  • Strong leadership, interpersonal & negotiation skill
  • Problem solving skill
  • Accuracy & pay attention to details
  • Proficiency in Microsoft Office
  • Fluently in Vietnamese & English
  • Integrity & honesty

About the recruitment agency

First Alliances

First Alliances is Vietnamís most established and largest specialist professional recruitment consultancy and HR outsourced solution provider. Operating across all major industry sectors and at all ...

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