In charge of developing the collection plans and procedures for Collections Department to ensure all the debts are collected sufficiently & in accordance with targets
Prepare & monitor all financial & analytical collection reporting based on policies & procedures
Periodically evaluate the Collections teamís performance & improve its efficiency
Day to day activities
Oversee all areas of collection such as evaluating customersí ability to pay back; handling escalated delinquent account to ensure the Department operates sufficiently.
Responsible for generating, reviewing, evaluating reports for financial collection accounts, customers delinquent accounts, credit reports
Monitor the process of composing Collection Procedure documents for Early Collection, Field Collection, Legal Collection to ensure they comply with existing Vietnamese law ®ulation
Maintain recovery rate at sufficient level & in charge of debt recovery process
Responsible for collection Departmentís operation in terms of recruiting qualified collection staffs & reviewing monthly performance of assigned staffs, mentoring new employees & developing ongoing training modules
Implement industry changes within collection areas.
Undertake other tasks assigned by Head Of collections
Management of Reporting Units
Reports of Field Collection; Early Collection; Legal Collection .
Bachelor Graduate, major in FINANCE
At least 10 yearsí experiences in CS/SALES/ COLLECTIONS or related area.
Experiences in management position
Understanding of debt collection procedures of Banking & Finance Institution
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