This offer job is expired.

Deputy Branch Manager

Vattanac Bank - Expires on Nov 27, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Cambodia
  • Not specified
  • Permanent - Full Time
  • 3+ years
  • Expat and local
Sales / Business Development
Job Category
Banking / Financial Services

Job Description

  • Assist in creating a strong sales, service and operation culture, fostering an environment in which all branch employees and related partners excel and achieve business goals.
  • Support portfolio growth by coaching staffs to effectively identify referral opportunities and perform sales/referral activities. Develop high performing staffs in order to build bench strength.
  • Leverage workforce planning tool to optimize staffing in branches to ensure effective lobby and line management to provide exceptional client service and comply with all legal and regulatory requirements.
  • Resolve escalated client complaints/issues promptly and effectively.
  • Conduct "daily proof processes" to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and performance management on decisions and processes used.
  • Partner with related departments in the execution of operational excellence and achievement of operational goals.
  • Partner closely with Branch Manager to manage hiring, performance management and compensation of staffs. 

Job Requirements

  • Bachelor's degree in Marketing, Finance, Banking, Business Administration or equivalent
  • 3 or more years of loan and operations experience; banking experience preferred
  • Knowledge of bank operating risk, compliance policies, and procedures
  • Sound written and verbal communication skills in English; Chinese is a plus
  • Demonstrated ability to lead, motivate, and influence others
  • Effective time management
  • Ability to exercise good judgment
  • Ability to prioritize multiple demands
  • Strong problem solving and negotiation skills
  • Client service orientation
  • Detail oriented

About the recruiter

Vattanac Bank

Vattanac Bank (VBL) is a Cambodian bank offering retail and commercial banking services. ...

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