Customer Success Manager SaaS - HN/French

ReloTalent - Expires on Dec 30, 2018
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Hanoi
  • Permanent - Full Time
  • 0-2 years
  • Expat and local
Function
Customer Service/ Account Management
Job Category
Information Technology / IT
Salary
Attractive

Job Description

Customer success management
  • Support customers during On-boarding phase
  • Contribute to the development of new features and tools to ensure Customer Success
  • Create relevant content to guide clients setting up their workflows and using the software
 Marketing content
  • Identify key support messages
  • Implement marketing campaigns

Job Requirements

  • Proficiency in French (written and verbal) preferably first language, proficiency in English is a plus.
  • Proactive, positive attitude, good team player
  • Proven ability to manage multiple tasks with minimum supervision. Hands-on with the desire to get involved in the business
  • Proven knowledge of IT/e-commerce. Knowledge of SaaS applications is a plus.
  • Good communication and organizational skills.
  • Proven analytic and logical thinking ability

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About the recruiter

ReloTalent

ReloTalent is a modern relocation management technology that transforms the way organisations move people for work. The platform acts as a single point of contact for human resources professionals, ...

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