This offer job is expired.

Customer Service Manager

First Alliances - Expires on Dec 04, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Ho Chi Minh City
  • Permanent - Full Time
  • Not specified
  • Expat and local
Customer Service/ Account Management
Job Category
Health & Medical Care
30,000,000 - 60,000,000 VND/ Month

Job Description

  • Make sure their facility is operating its highest potential by overseeing the day-to-day management activities
  • Develope and implement objectives, policies, and procedures for their departments and educate employees about changes
  • Manage and evaluate the quality of work of administrative, clinical, clerical, and professional staff
  • Establish development activities and education efforts for staff members
  • Create and monitor budgets, managing recruitment, and organizing activities with other management personnel
  • Review and analyze revenue and expenditure in accordance with budget predictions and work with the clinic management team to initiate appropriate remedical actions when deviations occur
  • Ensure all procedures related to taking money is correctly handled and that random audits are conducted to determine compliance
  • Identify training needs of non medical staffs and implement program to improve knowledge, skills and service level

Job Requirements

  • Graduated from university 
  • 2 -3 experience in this position at hospital or clinic
  • Customer minded 

About the recruitment agency

First Alliances

First Alliances is Vietnamís most established and largest specialist professional recruitment consultancy and HR outsourced solution provider. Operating across all major industry sectors and at all ...

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