This offer job is expired.

Customer Service Manager

MRI Worldwide Recruitment - Expires on Aug 09, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Thailand
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Function
Customer Service/ Account Management
Job Category
Others
Salary
70,000-100,000 THB/month

Job Description

Our client is the leading fastest growing multinational corporation in South East Asia specializing in optics and imaging products. With their long experience in continuously developing and manufacturing for over decades, they have become one of the World’s largest manufacturers in wide range of digital products. 

 Responsibilities:

  • Manage service center and showroom to meet the customer satisfaction aligning with service standard.
  • Repairing service quality and turnaround time are meet service center standard.
  • Customer are satisfied with the service and minimized number of complaint.
  • Report all concerned information to President & MD and HQ.
  • Repairing job’s quality and Turnaround Time.
  • Customer Satisfaction and complaint handling.
  • Report for Service center Information to President & MD and HQ.

 
 

Job Requirements

  • Thai Nationals, Male or Female, age 37-42 years old.
  • Bachelor degree or higher in Business Administration or related field.
  • Experienced in managing of service center more than 5 years and at least 3 years in management level.
  • Basic Photography knowledge.
  • Knowledge of Service Center management; TQM, LEAN, etc.
  • Computer literacy: Word, Excel and PowerPoint
  • Good personality, independent, result-oriented, energetic and service-minded with positive thinking.
  • Good command in English.

About the recruitment agency

MRI Worldwide Recruitment

For over fifty years, we have been a world leader in the field of executive search and have provided high-caliber candidates to literally thousands of companies. We have International reach which is ...

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