This offer job is expired.

Customer Service Manager

Konew Financial Express - Expires on Jan 17, 2016
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • Central
  • Permanent - Full Time
  • 7+ years
  • Expat and local
Customer Service/ Account Management
Job Category
Finance / Investment / Securities
Not specified

Job Description

  • Lead and monitor the department to achieve sales targets & ensure high quality standard of service & works
  • Devise and implement strategic plan & system
  • Responsible to lead Department in enhancement of job satisfaction and teammatesí capabilities and ensure an appropriate of job allocation

Job Requirements

Education & Experience:
  • Bachelor degree or above in Sales & Marketing or related discipline
  • Over 7 years of working experience in relevant field
  • Conversant with product knowledge of mortgage loan
  • Basic legal knowledge (mortgage procedure, property sales, mortgage sales)
Skills & Abilities:
  • Good interpersonal communication with external & internal parties in written & spoken English & Chinese
  • Excellent management skills:
  • Able to lead, monitor and supervise subordinates to get the jobs done
  • Able to conduct coaching and on-job training effectively
  • Good conflict management skills to handle conflict with customers
  • Always meet sales target
  • Advanced Microsoft Word, Excel and Access
Desired Personality & Work Attitudes:
  • Positive & proactive to learn 
  • Enthusiastic & self-motivated to perform the jobs
  • Accountable
  • Show courtesy and respect people regardless of status & position 
  • Stress resilience 
  • Open-mind to receive & give constructive opinions / criticism 
  • Sociable, outgoing & cheerful
  • Conscientious (i.e. dependable, self-disciplined, organized and careful)
  • Willing to help others 
The personality must cope with the core values of our Company (Courtesy, Change, Capabilities)
We offer good prospects, medical scheme, decent salary and high year-end bonus.

About the recruiter

Konew Financial Express

Konew Financial Express Limited , a rapidly expanding property financing company, was founded in Hong Kong in 1997. We provide quality and professional one stop mortgage service to customers. We ...

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