This offer job is expired.

Customer Service Manager

Aldmic Indonesia - Expires on Feb 01, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Indonesia
  • Not specified
  • Permanent - Full Time
  • 3+ years
  • Expat and local
Function
Customer Service/ Account Management
Job Category
Trading & Distribution
Salary
Not specified

Job Description

  • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Supervise and coach office team leader on a weekly basis
  • Suggest improvements to the various communications by the company
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Communicate and coordinate with internal departments

Job Requirements

  • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Supervise and coach office team leader on a weekly basis
  • Suggest improvements to the various communications by the company
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Communicate and coordinate with internal departments

About the recruiter

Aldmic Indonesia

PT Aldmic Indonesia  operates FlowerAdvisor which is an international flowers and gifts E commerce.  FlowerAdvisor came about as a result of a prominent absence of a single strong brand in ...

Read more

Featured Recruiters & Partners

ADEN Services
CCIFV (French Chamber of Commerce in Vietnam)
DKSH
Legrand

Share by Email

Log in

Please fill the info to login.