Has the staff adhere to the product spirit and follows up
Is responsible for the application of the inspection norms established by the HQ.
Is responsible for the sales prices policy.
Establishes the operating budget and financial forecast which he negotiates with his Director of Operations in the Region.
Optimizes the operating profit by permanent control of every account of the statement.
Specially cares towards the cash flow by keeping the account receivable as low as possible as well as a mini-mum stock.
Proposes each year an investment program and justifies his options
Provides in due course all legal and internal documents.
Keeps in proper shape all permanent assets of the cruises/ boats by a regular maintenance program and the forecast of investments described in the budget and submitted to the Director of Operations
Keeps in perfect functioning shape all equipment by establishing a preventive maintenance program.
Is responsible for the application of security and maintenance policies.
Looks into decoration aspects of the cruises in order to create a pleasant atmosphere for the customers keeping in mind the product spirit and in coordination with the advice services of the technical management.
ADMINISTRATIVE & LEGAL
Is responsible of documents (books, staff, salaries, medical, labor inspection, security controls, foreign manpower etc.)
Is responsible for submitting in due course all accounting documents of the cruises. They should be accurate and properly kept.
Is responsible for the application of laws on the fields of process, human being security and safety, labor, protection of customers, etc.
Is responsible for maintaining all administrative procedures.
Is responsible for the staff turnover planning, recruitment of head of departments and all the employees.
Is in charge of the evolution of the career of his subordinates.
Defines job descriptions and sets goals to each head of department.
Is responsible for adhering to the salaries policies set on a regional basis.
Decides rewards, sanctions and dismissals.
Organizes appraisal and assessment meetings with the head of departments
Ensures that the information flow reaches all levels of hierarchy quantitatively and qualitatively
Organizes regularly staff information meetings during which everybody can talk.
Looks carefully into the good coordination between all departments.
Develops creativity and participation among his team.
Set objectives and monitor key performance indicators regarding, Rehabilitation and Environmental performance.
Responsible for the safety of employees, contractors & guests.
Ensure that the safety policy and procedures are effectively communicated to all employees and contractors.
Ensure induction and departmental or job specific training is provided for all employees.
Ensure that safety procedures and other safety information is complied with.
Ensure that safety issues are resolved in consultation with employees.
Ensure induction and department or job specific training is provided for all employees, contractors and volunteers.
Ensure that Department Safety Procedures and other safety information are prepared and complied with.
Ensure that Department safety plans are developed in consultation with employees.
Organizational accountabilities reflect these responsibilities.
Is responsible for the development of the business potential which he can do with the help of the regional sales department and defines the targets.
Establishes and proposes to the Head Office a marketing plan. Sees that it is enforced.
Acts as the public relation of the group on the local market.
In cooperation with the Director of Sales & Marketing, elaborates sales & marketing strategies.
Does the commercial correspondence and answers the written complaints and informs the Director of Operations is responsible for the guestís reception; guest satisfaction and plays an important part in it.
Work Location: Ha Long, Vietnam
Foreigner or Vietnamese
Must have cruise boat experience and preferably in a senior management role
This is a hand on role - not an office sitting role
Pre-Opening experience is desirable
A proven ability to lead a team of local people to success and the ability to achieve desired outcomes and objectives
Knowledge of Sales and Marketing concepts, practices and structures would be an advantage.
Strong financial understanding (Revenues, costs etc...) is a definite advantage.
the recruitment agency
First Alliances is Vietnamís most established and largest specialist professional recruitment consultancy and HR outsourced solution provider. Operating across all major industry sectors and at all ...