Our client, A Global Logistics Industry is currently seeking dynamic and committed individuals for the role of Credit and Query Manager.
Supervise and coordinate activities of the Credit Control and Query teams in order to mitigate risk associated with customer credit and increase the inflow of cash available to the group by efficiently managing the collection of overdue invoices, whilst maintaining high levels of customer satisfaction.
Ensure smooth internal and cross-functional communication, following set processes and channels, in order to analyse and resolve customer queries in a timely and accurate manner.
Ensure timely and accurate data entry and to provide reports to management in order to identify improvement opportunities.
Lead, motivate and empower the staff through effective & open communication, excellent leadership, regular performance feedback and teambuilding in order to maximise customer satisfaction, employee satisfaction and team productivity.
Contribute to the effective rollout of entity Administration or cross-functional projects, through contribution of professional expertise.
Degree or Diploma qualification
Credit professional certification (ICM or other recognised organisation) is advantageous
5 - 6 years relevant working experience in Credit Control environment
Understanding of billing systems and processes to support decision making, including in a cross functional environment
Good financial knowledge and understanding of influencing factors of customer credit worthiness and use of external agencies information.
the recruitment agency
Manfield is a professional Headhunting, Recruitment and Consultancy Company first established in Singapore since 1995, we have also expanded our presence to Mainland China since 2005. Our ...