This offer job is expired.

Clinic Manager

Achieve Group - Expires on Apr 08, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • Not specified
  • Permanent - Full Time
  • 5+ years
  • Expat and local
Operations / Production
Job Category
Health & Medical Care

Job Description

Our client, an established healthcare group, providing excellent clinical care, research and education. One of the leading players in the healthcare industry.
  • Responsible for the management of the outpatient clinic, assigned to meet hospitalís target set for customer service, processes and learning & growth perspectives
  • To partner the Business Management team Manager / Executive to meet volume and financial targets
  • To ensure the smooth running of the daily operations of these service points, including front counter services, administrative/operational matters and partnering Nursing Manager to solve system and process problems
  • To identify key processes for improvement to enhance clinic operations
  • To work with other department managers to ensure a positive experience for patients along the continuum of care
  • To ensure that facilities are patient friendly, safe and spick & span
  • Partnering with Senior Managers to achieve customer satisfaction targets
  • Responsible for devising innovative services to continually improve service levels and delight customers
  • Review feedback from all channels to identify trends and issues and formulate recommendations to ensure that clinic achieves audit targets
  • Responsible for ensuring that clinic operations are run in a cost effective manner
  • Responsible for staff recruitment and retention to achieve a stable, skilled and motivated workforce and achieve the desired customer and clinic operation outcomes
  • Participate in committees and projects as and when assigned
  • Perform any other duties as assigned by supervisor

Job Requirements

  • Possess a Degree with at least 5 years of Clinic Management experience, including 2 years of supervisory experience
  • Possess a Masters Degree in Healthcare Administration is highly advantageous
  • Prior experience in Orthopaedics Clinic is highly advantageous
  • Prior nursing background will be highly regarded
  • Proficient in MS Words & Excel
  • Possess good analytical, communication & interpersonal skills 
  • A good team player and understands team dynamics
  • Service oriented, customer focused and is able to show track record of good service performance

About the recruitment agency

Achieve Group

Established in 1990, the Achieve Group is a multi award-winning organisation and HR outsourcing partner-of-choice for local conglomerates and multinational corporations within the Asia Pacific ...

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