This offer job is expired.

Call Centre Manager

Accor Vacation Club Indonesia - Expires on May 17, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Indonesia
  • Not specified
  • Permanent - Full Time
  • 3+ years
  • Expat and local
Function
Sales / Business Development
Job Category
Hospitality / Catering
Salary
Negotiable

Job Description

  • Responsible for achieving departmental performance
  • Responsible for achieving sales targets and KPIs
  • To build positive working relations with both internal and external clients
  • Improve process and efficiency through innovation
  • Train and develop existing staff members and identify, recruit and train new talent
  • Completion to consistently develop performance and result via effective coaching, mentoring and performance management measure where applicable

Job Requirements

  • A minimum of 3 (three) year experience in a telesales & outbound call centre environment  and responsibility managerial level demonstrated by prior experience and/or professional certification
  • Strong leadership skill, analytical, organizational, interpersonal and time management skills
  • Result oriented with strong personal drive
  • Proactive, with excellent communication skills to encourage teamwork, professionalism and respect
  • Proactive, honest, with good communication skills and team attitude
  • Able to work hard in high pressure environment and flexible with working hours
  • Computer literate
  • Excellent in spoken and written English
  • Preferably domicile in Jakarta

About the recruiter

Accor Vacation Club Indonesia

Accor Vacation Club is part of the Accor Hospitality Group, the largest and fastest growing hotel management group in the Asia-Pacific Region with more than 4,000 hotels and resorts worldwide (brands ...

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