This offer job is expired.

Business Planning and Analytics Manager

Hang Seng Bank - Expires on May 19, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Hong Kong
  • Not specified
  • Permanent - Full Time
  • 4+ years
  • Expat and local
Consulting / Strategy
Job Category
Banking / Financial Services

Job Description

  • Lead/assist the section to ensure the Department is working in an optimum fashion to achieve the desired business goals and objectives
  • Formulate effective strategies within budget and perform sales and service performance management
  • Reduce customer dissatisfaction and enhance customer satisfaction and operational efficiencies by reviewing the processes, policies and strategies
  • Coordinate with internal business units and the Group on various initiatives/activities/projects
  • Ensure all processes of the department comply with the internal control standards, group compliance policy, and external regulatory requirements

Job Requirements

  • University degree in Business Administration, Finance or related disciplines
  • Minimum 4 years' experience in Credit Card, banking products or Call Centre management
  • Strong analytical, presentation, project management and interpersonal skills
  • Excellent command of written and spoken English, Cantonese and Mandarin

About the recruiter

Hang Seng Bank

Founded in 1933, Hang Seng Bank Limited is one of Hong Kongís largest listed companies. Our market capitalisation as at 31 December 2013 was HK$240.3billion. With nearly 10,000 employees, we serve ...

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