This offer job is expired.

Business Process Outsourcing Manager

Orisoft Technology - Expires on Apr 06, 2015
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Malaysia
  • Not specified
  • Permanent - Full Time
  • 7+ years
  • Expat and local
Operations / Production
Job Category
Human Resources

Job Description

Outsourcing Payroll activities
  • To plan, assign, supervise and coordinate the work of subordinate staff performing a wide variety of clerical functions connected with processing payroll documents and maintaining master payroll records.
  • To ensure that client’s wages are paid correctly and on time with 99.9% accuracy
  • Familiar with SAS70 or ISAE 3402 and implementation.
  • To generate and ensure that all the necessary payroll reports (such as Income Tax, EPF, Socso and other deductions) are accurate and processed on time
  • To understand, interpret and apply a wide variety of policies, procedures and regulations relating to payroll operations and the efficient functioning of computerized payroll systems
  • To effectively organize workflow and establish priorities to meet client satisfactions.
  • To develop and implement new procedures to meet the changing needs
  • To analyze problem situations and develop an effective course of action.
  • To establish and maintain effective working relationships with subordinate departmental representatives and others contacted in the course of work.
  • To execute and deliver the client’s payroll according to the agreed schedule.
  • To manage and advise clients in Payroll related inquiry including some Human Resource practice.
  • To effectively escalate operation issues to a more senior-level.
  • To handle any other assignments/projects as assigned by the management.
BPO Operation
  • To ensure consistent high quality service are provided to the clients.
  • To motivate, inspire and lead effectively to ensure staff members achieve their objectives and meet with the customer requirements.
  • To ensure that the risk is minimized and efficiencies are maximized through effective management.
  • To ensure that the operation are managed in a manner that protects the company
  • To ensure the team members are competent, well trained and able to perform their payroll outsourcing duties
  • To attend meetings with clients and others representing company in outsourcing matters
  • To update the management and staff with the latest BPO requirements/and or process.

Job Requirements

  • Bachelor Degree in Human Resource/Business Admin or its equivalent.
  • Must good command in English, both spoken and written, good communication and interpersonal skills.
  • Minimum of 7-10 years’ experience in Payroll Outsourcing activities.
  • Initiative with good analytical skills, the ability to work under minimal supervision and able to handle multi-tasking roles.
  • Strong understanding in Human Resource Policy, Procedure and Activities.
  • Possessing own transportation would be an added advantage.
  • Experience of handling payroll for Indonesia, Singapore and Asia region will be advantage.

About the recruiter

Orisoft Technology

Orisoft is a leading HRM solution provider serving more than 500 customers from multinationals and fortune 500 companies of diversified industries.  ...

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