This offer job is expired.

APAC Head Service Manager

Calibrate - Expires on Oct 02, 2013
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Singapore
  • Not specified
  • Permanent - Full Time
  • 10+ years
  • Expat and local
Function
IT
Job Category
Banking / Financial Services
Salary
SGD130,000 per annum

Job Description

Our client, a top global financial services company, is looking for suitable candidates for the position of APAC Head of Service Manager

Overview of Role

To lead the development and maturity of IT Service Management across APAC office as part of a global Service Management team.

The role will be responsible for both managing day to day activities and developing the APAC Service Management strategy aligned to the Global strategy of improving the overall service delivery.

The APAC Head of Service Manager will work with other technical teams

The APAC Head of Service Manager owns the Continual Service Improvement for their region, aligned to the Global Strategy, for all processes under their responsibility.

Job Requirements

Qualifications and Experience

  • Experience in behaviour and cultural transformational change

  • 10 years (or equivalent) experience in a leadership role, having led multiple support and delivery teams in your previous position

  • Technology Degree / Masters degree / HND or HNC or equivalent

  • Professional Qualifications ITIL v2, v3

  • Staff leadership and management with a proven track record in obtaining the maximum commitment from staff with first-class, quality delivery

  • Ability to define and manage appropriate resources and tools in order to strive for continuous improvement


Professional and Technical Skills

  • Knowledge of Networking, Server, Voice & Communications Infrastructure

  • Knowledge of trading, clearing and settlement technologies

  • Knowledge and experience in Implementing Service Management toolset, preferably toolset

  • Experience in behaviour and cultural transformational change.


Applicants with the above requirements should send in their updated CVs with a scanned photo in MS WORD format.

About the recruitment agency

Calibrate

Calibrate is a search firm specialising in executive placements in the technology, banking and finance sectors. ...

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