Understand the company capabilities and service, and effectively communicates all offerings to the client.
Ensures that all process and procedures are completed, quality standards are met, and that projects are profitable.
Ensures that client issues are dealt with an efficient manner, informing the Account Executive or the person in charge of any problems that may arise.
Carries out responsibilities with minimal direction, customer and service-oriented person with passion and desire.
Works closely with the team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Reports to the Account Executive, providing regular input on all account activity, including status and call reports on a weekly basis.
Establish and maintain current client and potential client relationships.
Male / Female with Potential Leadership Qualities, Self-starter with excellent Interpersonal Skills
Must possess at least Bachelorís Degree from reputable university.
Strong background and work experience in retail operation (Min 2 years).
Having experience in books and consumer goods is an advantage.
Excellent skills in data processing using MS Office (Excel, Word, Power Point, etc).
Creative, love challenge, positive attitude, outgoing, honest, responsible, trusty person, discipline, extremely detailed oriented, fast learner and have a good interpersonal, leadership and communication skills.
Hard worker, able to work as an individual or in the team, motivated, willing to work under pressure and deadline, goal oriented, persistent and a skilled negotiator.
Customer and service-oriented person with passion and desire.
Excellent written and oral communication and presentation skill in Bahasa Indonesia and English (preferable).
Account Management skills required in order to create, maintain and enhance customer relationships.
Willing to be placed at Kebon Jeruk, Jakarta Barat.
Mitra Pelita Internusa established in 2004 under its brand name UniBooks, is the leading Importer, Wholesaler & Distributors specialized in English language books with full scale ...