Account Manager - Digital Marketing

Starseed - Expires on Dec 11, 2018
  • Country
  • Location
  • Job Type
  • Experience
  • Eligibility
  • Vietnam
  • Ho Chi Minh City
  • Permanent - Full Time
  • 2+ years
  • Expat and local
Function
Customer Service/ Account Management
Job Category
Marketing / Advertising / PR
Salary
Not specified

Job Description

The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Manager should build relationships with clients to encourage new and repeat business opportunities.
 
Responsibilities:
  1. Nurturing positive business relationships with existing clients.
  2. Achieving performance targets given by Board of Directors.
  3. Collaborating with the design and IT teams to ensure actions are executed on time, on budget and with the expected quality.
  4. Imagine and develop campaigns and actions to meet clients’ objective.
  5. Holding regular meetings with clients to review performance, and propose recommendations & optimization.
  6. Recruiting and training new account executives.

Job Requirements

  1. Minimum 2 years’ experience in Digital Marketing (Agency experience is preferred).
  2. Proven Account Management skills required in order to create, maintain, and enhance client relationship.
  3. Solid understanding of business objectives and ability to translate from business objectives to digital KPIs.
  4. Sound knowledge of: Ad Network, Social Media, content creation, SEM…
  5. Leadership, teamwork, goal oriented, detail oriented, persistent and a skilled negotiator.
  6. Excellent communication skill in English.
  7. Handling stressful situations and deadline pressure well.

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About the recruiter

Starseed

Starseed is a French-owned company operating in the fields of multimedia and web-based software development company. Head-quarter in Paris, France, since 2007. We are experts in communication and ...

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